Troubleshooting Common Issues with Meridian Audio Systems

Owners of Meridian Audio Systems might occasionally face issues where there is no sound coming from the speakers, or the sound is distorted. This can detract from the high-fidelity audio experience Meridian systems are known for. The issue might stem from various sources, including connection problems, settings misconfigurations, or hardware issues.

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Problem: No Sound or Distorted Sound from Speakers

Step-by-Step Solutions:

Check All Connections:
  • Step 1: Inspect all cables and connections between your Meridian audio source (such as a CD player, streamer, or DAC) and the speakers. Ensure everything is securely plugged in.
  • Step 2: If any connections are loose, reseat them firmly. For wired connections, check for signs of wear or damage and replace any faulty cables.
  • Step 3: Test the speakers after securing all connections to see if the issue is resolved.
Verify Source and Volume Settings:
  • Step 1: Ensure the audio source is properly selected on your Meridian system. If using a preamp or integrated controller, check that the correct input is active.
  • Step 2: Check the volume settings on both the audio source and the Meridian system. Ensure the volume is not set to mute or too low.
  • Step 3: After adjusting source selection and volume, test the sound output again.
Reset Meridian Equipment:
  • Step 1: Power off the Meridian components, including sources, processors, and speakers.
  • Step 2: Wait for about 60 seconds before powering everything back on. This can help clear any temporary glitches.
  • Step 3: Once powered on, check if the sound issue persists.
Update Firmware:
  • Step 1: Check for any available firmware updates for your Meridian components. Visit the Meridian website or consult your user manual for instructions on how to update.
  • Step 2: Apply any updates following the manufacturer's instructions, which may involve downloading the update to a USB drive or updating over the network.
  • Step 3: After updating, restart your Meridian equipment and test for sound output.
Inspect Speaker Drivers:
  • Step 1: If there's no sound or sound is distorted, visually inspect the speaker drivers (if accessible) for any signs of damage or wear.
  • Step 2: Gently press on the driver's cone to check for smooth movement. Be extremely careful to avoid causing damage. If movement is not smooth or there's visible damage, the driver might need replacing.
  • Step 3: Consult a professional for repair or replacement of the speaker drivers if necessary.
Contact Meridian Support:
  • Step 1: If the problem remains unresolved after these steps, contact Meridian customer support for further assistance.
  • Step 2: Provide a detailed description of the issue, including the steps you've taken to try to fix it.
  • Step 3: Follow any additional troubleshooting advice provided by Meridian support or arrange for professional service if required.

Additional Problem Specific to Meridian: DAC Not Recognizing Digital Input

Step-by-Step Solution:

Check Digital Source and Cable:
  • Step 1: Ensure the digital source device is powered on and properly configured to output audio via the chosen digital output (optical, coaxial, or USB).
  • Step 2: Inspect the digital cable for any signs of damage and ensure it is securely connected to both the source device and the Meridian DAC.
  • Step 3: If possible, try a different digital cable or source device to rule out cable or source device issues.
Select Correct Digital Input on DAC:
  • Step 1: Access the input selection on the Meridian DAC, either directly on the unit or via a remote control, to ensure the correct digital input is selected.
  • Step 2: Cycle through the available inputs if you are not certain which is the correct one.
  • Step 3: After selecting the correct input, check if the DAC now recognizes the digital source.
Reset DAC and Source Device:
  • Step 1: Power off both the DAC and the source device.
  • Step 2: Wait about 60 seconds before powering them back on. This can help reset the digital handshake between devices.
  • Step 3: Once both devices are back on, check if the DAC recognizes the digital input.

Following these troubleshooting steps can help resolve common issues with Meridian Audio Systems, ensuring an optimal listening experience with high-quality sound reproduction.